We've put together a list of resources that may be useful to your business during the Covid-19 crisis.
Free Unlimited Access to eDesk Until September 2020
One of the trends in eCommerce customer service as a result of Covid-19 is a surge in the volume of inbound requests from consumers to companies - up 54% year on year according to xSellco.
As part of a series of business support offers to multichannel online retailers, xSellco has decided to give new users free unlimited access to eDesk until the end of September to help them cope with this rise in inbound queries.
eDesk typically costs $99 per support agent, so this offer will result in some real cost savings for busy online sellers over the coming months. There's more info about it here.
eComm Live Covid-19 Webinars Now Available on Demand
Both of our hugely successful webinars to support eCommerce businesses featuring speakers from Gymshark, Google, Facebook, Publicis Media group are now available on demand.
We’ll be announcing our next webinar early next week.
Our first webinar with Gemma Spence from OMG Transact, Anthony Jones from Google, Rupert Hodges from R3 Leaders & Danny McMillan from Seller Sessions is available here.
Our second webinar with Noel Mack from Gymshark, Cassie Stevens from Publicis & Scott Field from Facebook is available here.
Free Marketing Assessment from Grow Consultancy
At Grow Consultancy we're offering a FREE a free marketing assessment to give you pointers to get you through the current crisis.
You can also read our article on Marketing Your Business in Times of Uncertainty.
Facebook Grants Programme
Scott Field from Facebook outlined on our latest webinar that Facebook are supporting small businesses through the Covid-19 Crisis with both advertising credit & grants.
he scheme will soon be available for applications from businesses in the UK & Ireland - you can register your interest at facebook.com/business/boost
Free Support for eCommerce Businesses & Mentors Wanted in Ireland
The eCommerce Association of Ireland (eCAI) and its partners have set up the eCommerce TaskForce, a directory of eCommerce professionals and services who are volunteering their time and expertise in solidarity during this emergency.
Joining the eCommerce TaskForce is entirely free and strictly non-commercial. We welcome all seeking help.
To join, register on www.ecai.ie/taskforce.
eCommerce Candidates Available For Roles in the UK
Free mentoring/export support for Northern Ireland businesses
IF Consulting is working with a range of local councils in Northern Ireland who will fully fund up to 20 hours mentoring for businesses. In addition, anyone that potentially has a product for export can get up to 40 hours fully funded. Please contact Suzanna Hall for more information.
Can we help you with anything?
The Team at Grow Consultancy and our event eComm Live pride ourselves on being an active part of the Internet Retail & eCommerce community in the UK & Ireland - and we want to help where we can.
There may be other ways that we can help you - if you have a need please reach out and we can have a chat.
Feel free to contact us if you’d like to discuss anything at all or if we can help in any way.